D2C Store Setup

For sellers already on Amazon, Flipkart, Meesho & Myntra

Your own online store.Built free. Live in 15 days.

Marketplaces keep 18–20% of every order. On your own store, you pay just 3% on delivered orders, and you own your customers, your data and your brand.

Calculate my savings

Get your free store

Takes 60 seconds. A Navigant e-commerce expert calls you back within one working day.

Where do you sell today? *

Prefer WhatsApp? Chat with us on WhatsApp

  • ₹0 website setup
  • ₹0 monthly fee
  • 0% on your ad spend
  • 3% only when an order is delivered

WhatsApp, Meta & Google Ads, courier, payment gateway and email, all pre-integrated on day one.

15 daysFrom sign-up to a live store
₹0Upfront cost. Ever.
3%+ GST, only on delivered orders
Since 2003Navigant, serving businesses from New Delhi

The marketplace math

You do the work. The marketplace keeps the margin.

You source the product, shoot the photos, pack every order and handle the returns. Yet a big slice of every sale disappears before it reaches your bank.

  • Commission and fees that eat 18–20% of the selling price
  • No customer data: you can't call, WhatsApp or retarget your own buyers
  • Price wars with sellers selling the same product next to yours
  • Claim rejections, delayed settlements and penalties you can't control
  • One policy change or account block can stop your business overnight

A ₹1,000 order on a marketplace

Selling price
₹1,000
Commission & fees (~20%)
– ₹200
Customer data you get
None
Repeat buyer belongs to
Marketplace
Same order on your own store
– ₹30 only

Illustrative. Shipping, ad spend and GST apply in both cases. Marketplace fees vary by category.

Savings calculator

How much are marketplace fees costing you?

Move the sliders to match your business. See what you'd keep on your own store.

500
₹800
20%
30%

You could keep an extra

₹2,44,800

every year · ₹20,400 a month

Marketplace fees on that share₹24,000/mo
Your own store (3%)₹3,600/mo

Estimate only, before GST, shipping and ad spend. Assumes all orders delivered. Actual savings depend on your category and returns.

Everything included

Not just a website. A complete business engine.

Everything a growing D2C brand needs, already set up and connected: no plug-ins to buy, no developers to hire.

Your branded store

Fast, mobile-first and SEO-ready.

  • Multiple customisable themes
  • Easy catalogue & collections
  • Your own domain
  • Free Android app for repeat buyers

Profit-first dashboard

Know your real profit, not just revenue.

  • Order-level & product-level P&L
  • Costing, margins and growth trends
  • 50+ ready analytics reports
  • Unlimited staff accounts

Marketing that pays back

See exactly what your ads earn.

  • Meta (Facebook/Instagram) & Google Ads linked
  • Spend, ROAS and campaign P&L in one view
  • RTO-adjusted ad performance
  • 0% commission on your ad budget

WhatsApp built in

Sell and support where your buyers already are.

  • Order & delivery updates on WhatsApp
  • Abandoned cart recovery
  • COD confirmation messages
  • Chatbot for order status

Shipping & fulfilment

Multiple couriers, one screen.

  • Smart courier allocation by pin code
  • NDR & RTO management
  • Inventory tracking
  • Real-time order tracking for buyers

Payments & finance

Get paid faster, stay GST-ready.

  • COD, prepaid and partial-COD
  • Razorpay, Paytm, Easebuzz ready
  • Early COD remittance & reconciliation
  • Automatic GST invoices

Your control room

Every order, rupee and customer, in one place.

Marketplaces show you sales. Your own store shows you what you actually made.

  • True profitability: after product cost, shipping, ads, returns and fees
  • Customer database you own: call, WhatsApp, email and retarget them
  • Ad spend vs. orders: know which campaign makes money and which burns it
  • Orders, inventory and logistics: manage the whole operation without spreadsheets
Store overviewLast 30 days
Revenue₹6.8L▲ 24%
Net profit₹1.4L▲ 31%
Ad ROAS3.6x▲ 0.4
RTO11%▼ 6%
#10482 · Cotton kurta setDelivered₹1,299
#10481 · Brass diya pairShipped₹749
#10480 · Silk sareeDelivered₹2,450
Sample dashboard with illustrative figures

How it works

Live in 15 days. We do the heavy lifting.

  1. Day 1

    Free consultation

    We understand your products, margins and current marketplace sales.

  2. Days 2–10

    We build your store

    Theme, catalogue, payment gateway, couriers, WhatsApp and email, all set up for you.

  3. Days 11–14

    Ads & launch prep

    Ad accounts, tracking and pricing reviewed so your first rupee of ad spend works.

  4. Day 15

    You go live

    Start taking orders on your own brand. You pay only when orders are delivered.

Simple pricing

No upfront cost. We earn only when you do.

₹0 setup. 3% + GST only on delivered orders. Nothing else.

₹0Website setup & maintenance
₹0Monthly subscription
0%Commission on ad spend
3%+ GST, on delivered orders only
Compared onMarketplaceDIY website builderNavigant store
Fee per order18–20%+Subscription + apps + gateway3% on delivered
Setup cost₹0Developer / agency fees₹0
Customer dataNot yoursYoursYours
WhatsApp, courier, ads integration—Paid add-onsIncluded
Profit dashboardBasicBasicOrder-level P&L
Human supportTicketsSelf-serveDedicated team

Your growth path

From first order to a ₹50 lakh brand

  1. 1

    Month 1

    Set up

    Store, ad account, campaigns, payments and pricing.

  2. 2

    Months 2–3

    Kickstart growth

    Optimise campaigns for better returns and fewer RTOs.

  3. 3

    Months 3–6

    Reach profitability

    Tune pricing, couriers and creatives around real P&L.

  4. 4

    Beyond

    Scale your brand

    Build a repeat customer base and a brand you own.

Only with Navigant

Cut your RTO with a real calling team

COD returns quietly kill D2C profits. As one of Delhi's established contact-centre companies, Navigant can add a trained calling team to confirm COD orders and win back failed deliveries, so more of your orders actually get delivered.

  • COD order confirmation calls
  • NDR & failed-delivery follow-up
  • Abandoned-cart recovery calls
  • Customer support in Hindi & English

Why Navigant

A partner who wins only when you win

20+ yrs

Serving businesses

Navigant has worked with businesses from New Delhi since 2003.

1

Point of contact

A dedicated manager for setup, launch and growth, not a ticket queue.

₹0

Risk to start

No setup or monthly fees. If you don't sell, you don't pay.

5,000+

Brands on the platform

Built on a proven D2C commerce platform used by thousands of Indian sellers.

Is this for you?

Built for sellers ready to own their brand

A great fit if you…

  • Already sell on Amazon, Flipkart, Meesho, Myntra or similar
  • Have products customers reorder or recommend
  • Are tired of high commissions and claim rejections
  • Are ready to invest in Meta / Google ads to grow

Probably not yet if you…

  • Haven't sold any products online so far
  • Want a website only as a brochure, not to sell
  • Don't plan to run any digital marketing

Questions

Before you get started

Yes. There is no setup fee, no maintenance fee and no monthly subscription. We charge 3% + GST only on orders that are successfully delivered. If an order is returned or not delivered, you pay nothing on it.

Ready when you are

Stop renting your customers. Start owning your brand.

Get a fully loaded online store, free, live in 15 days, and keep up to 97% of every delivered order.

D2CStore@navigant.in

E-commerce store services delivered in partnership with ShopDeck.

Book your free store consultation

We'll call you back within one working day.

Where do you sell today? *

Prefer WhatsApp? Chat with us on WhatsApp

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